This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and regulations set forth below (collectively, the "Rules and Regulations"). By accessing or using this Website by any means, you agree to be bound by this Agreement. To the extent if you book any travel services on this Website or through our call center agents, you agree that theseRules and Regulations shall apply to all such transactions. We will use our reasonable commercial efforts to keep our Site available on a 24-hour/7-day-a- week basis, subject to necessary scheduled downtime for maintenance, unscheduled maintenance, and system outages. We cannot promise that access to the Site will be uninterrupted or available at all times. We assume no liability or responsibility for any delay, interruption, or downtime and apologize about the inconvenience in advance.

This travel agency represents, and is the agent for certain carefully selected carriers, transportation companies, tour operators, wholesalers and services companies -all of which have disclosed principals and independent contractors as well as separate contracts. Under any circumstance that anyone of our affiliateshasterminated agreements with other parties, this travel agency is not responsible for any negligent act or omission by any of these organizations.

Please read the Rules and Regulations carefully. If you do not accept all of these terms and conditions, please do not use this Website or make bookings through our call center agents. Be sure to return to this page periodically to review the most current version of the Rules and Regulations. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

~~It is agreed by and between the Purchaser and Wholesale Travel Center, Inc. that all disputes and matters whatsoever arising under, in connection with or incident to this Contract shall be litigated, if at all, before the Circuit Court for Fairfax County in the Commonwealth of Virginia, or as to those lawsuits to which the Circuit Court for Fairfax County in the Commonwealth of Virginia lacks subject matter jurisdiction, then before the United States District Court for the Eastern District of Virginia, U.S.A. to the exclusion of the Courts of any other county, state or country~~

General Rules and Restrictions

Travel Documentation

(Domestic):

Every passenger traveling within the 50 United States are required to present a valid government-issued photo ID (such as a driver’s license or passport) at the airline ticketing counter at check in. Parents normally vouch for children’s identification; unaccompanied minors have more stringent rules, and parents must check with the airline carrier directly.

(International):

In general, for security reasons, all American citizens departing the country are strongly advised to carry a valid U.S. passport, regardless of the particular government requirements of the destination(s).Passports are issued by the U.S. Passport Agency, Department of State; application can be made at a variety of locations. Passengers are responsible for having the correct documentation in hand at airports upon departure. All passengers are fully responsible for all required travel documents please contact your embassy and receive the correct information.

There are times where you are positive and know you will not need a visa to go to a particular location because you frequently travel to this location. However, Airfare.com highly advises all travelers with international connections to still check with TSA to see if they need a "transit visa" for their connecting Airports. Airfare.com is not responsible if you are denied boarding because of this unchecked information. Please check with www.tsa.gov for further details on transit visa
No refunds will be made if no documentation or improper documentation results in denied boarding or entry of booked destination.

International Travel Destinations:

One Way International Flights: Travelers are advised that when booking one way international flights to make sure they have checked all travel restrictions before purchasing tickets. There are times where the due to travel restrictions to specific destinations, if you do not have a round trip reservation you will be denied boarding and not allowed to fly on that specific reservation. Airfare.com is not liable for any fees, delays, and trouble, the customer receives at the airport. Airfare.com advises to speak with the airline prior to travel to understand all rules and requirements.

Some international carriers require reconfirmation of your reservations. Contact the transporting air carrier for the applicable requirements. Airfare.com suggest that you reconfirm your reservation 72 hours prior to departure by contacting the airline carrier directly to go over any additional travel requirements.

International travelers are advised to know the entry requirements for the country(s) to which they are traveling or entering. Reliable information regarding international travel can be found at www.travel.state.gov. Sale of an international ticket to you does not imply any guarantee of passenger's ability to enter the country of destination. Traveler understands that takes no responsibility for determining passenger eligibility to enter any specific country.

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Airfare.com urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov,  www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov . BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

Passengers who plan to travel to affected areas must make themselves aware of any health rules or advices, and secure proper inoculation, if so required. By offering for sale travel to particular international destinations, Airfare.com does not represent or warrant that travel to such point is advisable or without risk. Airfare.com does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

Effective October 1, 2011, proof of yellow fever vaccination is required for all travelers ≥ 1 year of age if traveling from or transiting through (regardless of the amount of time spent at the airport) a country with risk of YFV transmission and the following countries with low potential for exposure to YFV: Sao Tomé and Principe, Somalia, Tanzania, and Zambia.
Travelers not meeting this requirement can be refused entry to South Africa or be quarantined for up to 6 days. Unvaccinated travelers with a valid medical waiver will be allowed entry.

Reservations Names and Ticket Request:

Once the ticket has been issued the name on the ticket cannot be changed.

All reservations must be made in the EXACT name of the person(s) traveling - no nicknames. For international travel the name on the reservation must be EXACTLY as it appears on the traveler's passport. Once reservations have been made and you have provided payment information, your reservation CANNOT be changed.

However, Airfare.com does recognize that mistakes can be made. We will do what we can to see if we can correct such mistakes if and when they occur. These changes must be minor changes such as; miss-spellings, maiden name and married name for passports, etc. Not complete traveler changes. We will get in contact with the airlines to see if they will allow such changes under the circumstance, but it is up to the airline to allow a name change. Please keep in mind that changing the name on a reservation is considered and treated as a regular change and normal change fees will apply.

Payments and Verification:

Airfare.com accepts, Visa, MasterCard, American Express credit cards for all purchases (Discover & Diners Club credit cards may be used for some airline for purchase).  All payments must be in US Dollars. Current billing addresses and phone information must be included with every order. Sales Tax will be charged on certain products depending on the shipping address as required by law. Because Airfare.com is a Third Party Wholesale operator, in some case specific airlines will not accept specific forms of payment. This is a rare occasion, however Airfare.com will notify you if something like this occurs and will attempt confirm the reservation for you.

Please be advised that in some cases we may take additional steps to verify your identity. This may include a follow-up phone call to the card holder, a phone call to your bank, a requested fax response or asking you to respond to Verified by Visa or MasterCard Securecode. These steps are designed to ensure that the credit card holder is indeed giving an authorization for us to charge the card. There is a $40 processing fee for security check on any credit card not issued in USA. 

Travel Rules and Restrictions

Bookings and Flight reservations are not guaranteed until tickets have been issued. Airline carriers reserve the right to change their flight schedules dates, times and fares, without notice. With that being said, Airfare.com will do what we can to make sure that we get your reservation confirmed, given you have provided us with all correct information, but be advised again Airlines do have control of the ultimate outcome.

If for any reason tickets are less than the original, the airline will not credit the difference. Airfare.com does not have any control over airline ticketing prices, fares, taxes or fees. Airline prices are subject to change at any time. Again, fares cannot be guaranteed until your reservation has been ticketed.

Once your reservation has been purchased, these tickets are NON-REFUNDABLE / NON-RE-ROUTABLE. Under absolutely no circumstances will the airline refund these highly discounted airline tickets. The ticket(s) you are purchasing are completely NON-CHANGEABLE after the first travel date has passed.

Ticket Upgrades /or frequent traveling mileages are purely at the discretion of the airline. Please check directly with the airline.

There are times when we are unable to confirm a reservation. In the rare event that this occurs, we will attempt to reach you by phone and email so that we can re-accommodate you. You must call us back within 48 hours or we may not be able to honor your original booking price.

This ticket is good for travel for one year from date of issue, except as otherwise provided in this ticket, in carrier's rules, conditions of travel, or related regulations.If the airlines rules state otherwise then we must follow their rules. Passenger shall comply with Government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures. Carrier may refuse transportation if the applicable fare has not been paid. CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER'S TARIFFS, RULES OR REGULATIONS.

Changes:

Airfare.com understands that unexpected situations may come up to where your travel plans must be changed. If you need to make a change request please do so before the first travel date has passed. Due to the higher than normal rules and restrictions on our tickets, the ticket(s) you are purchasing are completely NON-CHANGEABLE after the first travel date has passed. These highly discounted fares are non-transferable and non-re-routable.
Also, please be advised that changes are subject to airline availability and airline ticket restrictions.

The airlines may charge a fee If you change your reservation. These highly discounted tickets are subject to the airlines bulk penalty fee which will be $200 domestic tickets and $350 or international tickets. Additionally, if the new tickets cost more than the original tickets you must pay the difference. If the new tickets are less than the original, the airline will not credit the difference. 

Therefore, the total cost will be (The Change Fee) + (The Difference in the Cost of the Tickets) 

Please note: Some tickets do not allow any changes. If you do not travel on the first travel date the tickets will be completely cancelled and un-usable.

• Domestic:
  • Change must be done before first date of travel.
  • Change fee is $200 + any difference in fare.
  • Reservation is non-re-routable and non-changeable.
  
  
• International:
  • Change must be done before the first date of travel.
  • Change fee is $350 + any difference in fare.
  • Reservation is non-re-routable and non-transferable.

Cancellations:

Airfare.com understands that unexpected situations may come up to where your travel plans must be changed. If you need to make a change request please do so before the first travel date has passed. Due to the higher than normal rules and restrictions on our tickets, the ticket(s) you are purchasing are completely NON-REFUNDABLE.
If you cancel you will not receive any money back.

You may be eligible to apply part of your ticket price towards future travel (for a limited time, usually a year).
Sometimes, the airlines will allow these highly restricted tickets to be refunded. Please understand that in order for these highly restrictive tickets to be refunded the airline does charge a service fee. If during your cancellation request we discover that a refund will be allowed a processing fee of $450 will be incurred.
Please note: Partially un-used tickets are non-transferable, changeable or refundable.

No Shows

Airlines policies clearly state that if you do not arrive on time for the first flight listed on your reservation you will be listed as a no show. When you are listed as a no-show this means that the airlines automatically cancel the reminder of your trip and you will lose all funds associated with such trip. Airfare encourages all customers to check there flight departure times and check in times with the airline directly. Airfare.com also advises that all travelers arrive at the airport 3 ½ to 4 hours early for international flights and 2 ½ to 3 hours early for domestic flights. If at any time you want to travel on only one part of your trip please check with the airline directly to go about the proper procedures.

Check-in Times

The times shown on the ticket or itinerary/receipt if applicable are the departure times of the aircraft. Check-in times, are advised by your carrier, or in the airline's timetable. The latest times at which passengers can be accepted for travel, allowing the necessary time to complete all formalities. Flights cannot be held up for passengers arriving late, and no responsibility can be accepted in such cases. Airfare.com recommends that for domestic travel that you show up one to two hours prior to your flight and three to four for international flights.

Seat Assignments:

Airfare.com is not in control of your seat assignments. Due to our highly discounted fares the airlines will not allow us to make seat assignments for some flights. We recommend that you contact your airline directly to book your seat assignments.

Checked Baggage:

Passengers are usually permitted a free checked baggage allowance, the limit of which may differ by airline, class, and/or route. Extra charges may apply for checked baggage in excess of the permitted allowance and Airfare.com will not be liable for extra charges imposed by the airlines. Please ask your airline for more specific information.

Cabin Baggage:

Passengers are usually permitted a free cabin baggage allowance, the limit of which may differ by airline, class, route, and/or aircraft type. It is recommended that cabin baggage be kept to a minimum. Please ask your airline for more specific information as airfare.com will not be held liable for any extra charges imposed by the airline. Refer to http://www.iata.org/bags for information and links to airline websites.

Baggage Transfer:

When booking flights with multiple carriers there are cases where the airlines do not have baggage agreements, and for international trips the airlines require passengers to check out and re-check in during the middle of their trip. This is not something that can be controlled by Airfare.com. When the flights are booked online they are connections times are determined by the airline booking systems. Passengers will have to check with the airlines for further policies and actions that need to be taken.

Airline Schedule Changes:

Airfare.com does not change reservations without the written consent of the traveler. Airlines are constantly updating their systems with new flight times and routing. There are times where notifications are not sent to us. As a result, we cannot notify the passenger of an airline schedule change. If you are not contacted about any airline schedule change,  It is solely the passenger’s responsibility to check flight times and reconfirm reservations, within 72 hours of departure, for all flights within an itinerary. Failure to reconfirm onward travel may result in complete cancellation of all following reservations. When we do receive notification, we make every attempt to advise the passenger about the schedule change – by phone and email.  Airfare.com will do everything possible to help the traveler find acceptable arrangements, with the ultimate responsibility placed on the airline to give the approval on accommodating the passenger’s schedule change. Airfare.com strongly recommends travelers to constantly check their reservation with us and the airline.

Notice - Overbooking of Flights (U.S. only):

Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for a payment of the airlines choosing. If there are not enough volunteers the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and each airline boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign counties, although other consumer protections may be available. Check with the airline for such procedures. Airfare.com will not take responsibility for overbooked flights. The customer will have to deal directly with the airline for re-protection on the next available flights.

Overbooking of Flights (International):

In those countries where Denied Boarding Compensation regulations are in force, carriers operate compensation plans for passengers with confirmed reservations who are denied boarding because of non-availability of seats caused by overbooking. Details of these plans are available at the airlines' offices. Airfare.com will not take responsibility for overbooked flights. The customer will have to deal directly with the airline for re-protection on the next available flights.

DANGEROUS GOODS (HAZARDOUS MATERIALS).

For safety reasons, dangerous goods must not be packed in checked or cabin (unchecked) baggage except as specifically permitted. Dangerous goods include but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidising materials, poisons, infectious substances, and briefcases with installed alarm devices.

For security reasons, other restrictions may apply. Check with your carrier.

No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.

Travel Insurance:

Travel Insurance offered on our site is provided through a partnership with Travel Guard, who is a Chartis company. When you purchase Travel Insurance in connection with one of our travel products, you are subject to the Terms & Conditions of Travel Guard. Please click here for Terms & Conditions pertaining to Travel Insurance.

Shipping:

In the case that paper tickets need to be issued for your reservation, all paper tickets must be shipped within the domestic United States. Tickets will be shipped via FedEx delivery. A USD $25.00 per ticket delivery fee applies or A USD $95.00 for locations outside the US per ticket delivery fee applies. The charge to Alaska or Hawaii will be $20.00 USD for delivery and $30.00 USD for overnight delivery (when available). A $45.00 USD service charge for Saturday delivery (when available). The charge will appear on your statement from Label Reservations.

Tickets can only be shipped to the BILLING address of the credit card holder on whose card the ticket was purchased. We are unable to ship to P.O. Boxes, A.P.O. or F.P.O addresses, and no C.O.D. orders can be accepted. If you wish to have your tickets mailed to an address other than the billing address of the credit card, you must fax your request to our credit department at 703-379-6983, along with a legible photocopy (front and back) of both your credit card and driver’s license (or passport), your credit card billing address, your day and evening phone numbers, and your company name and address. A $10 processing fee applies and approval takes one (1) business day. If the delivery information you provide is incorrect, you will be charged an additional $20.00 USD ($10.00 USD for FedEx to return the ticket and $10.00 USD for to send the ticket to the correct address for the delivery of your package. If there will be a delay in shipping, will send you an email message notifying you of the delay. 

Disclaimer

You agree to abide by the terms and conditions of booking imposed by Airfare.com with whom you elect to deal. The circumvention of an air carrier's rules, including practices such as back-to-back ticketing (booking two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (booking tickets including segments which the booker does not intend to use in order to circumvent an air carrier's pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the booker's credit card, additional charges collected at the airport, or future invoicing.

You are responsible for ensuring that your bookings abide by the terms and conditions of bookings imposed by airline carriers and TSA and FAA regulations.

It is agreed by and between the Purchaser and Wholesale Travel Center, Inc. that all disputes and matters whatsoever arising under, in connection with or incident to this Contract shall be litigated. Airfare.com and the ticketing airline hold the right to cancel any reservation that has been disputed. If at all, before the Circuit Court for Fairfax County in the Commonwealth of Virginia, or as to those lawsuits to which the Circuit Court for Fairfax County in the Commonwealth of Virginia lacks subject matter jurisdiction, then before the United States District Court for the Eastern District of Virginia, U.S.A. to the exclusion of the Courts of any other county, state or country.

Neither Airfare.com nor the FAA, nor any provider of air traffic data makes any promises or guarantees as to the accuracy, completeness, or adequacy of any delay or other air traffic management information on this site, and Airfare.com and the FAA expressly disclaims liability for any errors and omissions.